Excellence is Uncommon

Maybe “awe” sounds a little dramatic—but stay with me.

My family recently went to Red Robin at the suggestion of another flag football family. I hadn’t been there in twenty years and was curious why they were so excited about it. Once we sat down and heard about the bottomless fries, it started to make sense. The food was good and reasonably priced—but it wasn’t the real reason for their enthusiasm. The real reason was Cassie, our server.

Cassie was excellent. She carried herself like she owned the place and made us feel like longtime regulars. Because of her, we just might become them.

What struck me most was this: whatever task we take on—big or small—we should approach it with excellence. We should serve others in a way that leaves them genuinely impressed… maybe even a little in awe.

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